The patient has the right to:
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- Be treated with respect and dignity;
- Receive appropriate and compassionate care, regardless of diagnosis, race, age, gender, creed, disability, sexual orientation, place of residence, or the ability to pay for the services rendered;
- Be free from mistreatment, neglect, or verbal, mental, sexual, and physical abuse, including injuries of unknown source, and misappropriation of patient property;
- Receive effective pain management and symptom control from the hospice for conditions related to the terminal illness;
- Receive information about the services covered under the hospice benefit;
- Receive information about the scope of services that the hospice will provide and specific limitations on those services;
- Be cared for by a team of professionals who provide health quality comprehensive hospice services as needed and appropriate for patient/family;
- Have a clear understanding of the availability of hospice services and the hospice team 24 hours a day, seven days a week;
- Choose his/her private physician as long as the attending physician agrees to abide by the policies of the hospice program;
- Participate in the development of their plan of care
- Confidentiality with regard to provision of services and all client records, including information concerning patient/family health status, as well as social, and/or financial circumstances. The patient information and/or records may be released only with patient/family’s written consent,
and/or as required by law;
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